Service Built to Last,
Just Like Our Equipment
Why Partner With RICHI?
We don’t just sell equipment — we become your partner in production. From the first call to daily operation, we focus on your market, raw materials, and long-term growth.
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One Partner, Full Coverage
Skip the hassle of coordinating multiple suppliers. From raw material testing to final production, we handle every step — engineering, manufacturing, installation, and training. One point of contact, one accountable team, one smooth journey from concept to operation.
Engineering That Revolves Around You
Every plant is different — different raw materials, different local conditions, different budgets. We don’t push standard solutions. We listen, analyze, and design around your specific needs — whether it’s a 2TPH poultry feed line or a 10TPH wood pellet plant.
Lower Total Cost, Higher Value
The cheapest quote rarely delivers the best result. We build to last — with durable components, energy-efficient motors, and process designs that minimize waste. The result: lower maintenance costs, less downtime, and a production line that keeps running for years.
Your Questions, Our Clear Answers
Got questions? You’re not alone. These are the real questions we hear from clients — the ones that come up during planning, budgeting, and that moment before signing. Let’s put them straight for you.
Once my equipment arrives, who handles installation? Do you send engineers onsite?
It depends on the contract — but either way, you’re covered. If our agreement includes on-site installation, our engineers will travel to your factory once all equipment has arrived. They’ll handle the entire installation process, oversee commissioning, run test batches, and train your operators until the line runs smoothly — producing qualified pellets at designed capacity. If your contract doesn’t include onsite installation, don’t worry. We’ll set up a dedicated project group with our sales, technical, and after-sales teams. You’ll receive detailed installation videos, step-by-step guides, and direct online support via video calls. In our experience, clients with some local mechanical skills can complete installation successfully with our remote guidance.
And here’s the key: regardless of which option you choose, you’ll always have direct access to RICHI’s technical support — whenever you need it, wherever you are. We don’t disappear after the sale. A quick WhatsApp message or email, and our team is back with you.
After the equipment arrives, what site preparations do I need? Do you provide detailed instructions?
Yes — and we provide them before you even pour concrete. We’ve seen too many clients start building without proper specs, only to find their ceiling is too low for the cooler or their transformer can’t handle the motor load. That’s why our engineering team prepares a full set of drawings and requirements right after contract signing. You’ll receive:
① Foundation drawings with load calculations and anchor bolt positions.
② Electrical layout showing total power consumption, cable sizes, and control panel locations.
③ Steam boiler sizing (if needed) — for example, a 3–4TPH feed line typically needs a 0.5t/h boiler, and we tell you the required steam pressure and pipe diameter.
④ Building height recommendations — we design our lines to fit standard warehouse heights, but if you’re tight on space, we offer low-profile configurations.
Even if your contract doesn’t include on-site installation, we’ll walk you through these documents via video. We also mark critical items — like where to leave access for maintenance or where to install dust collectors — so you don’t miss anything. You’ll have a clear checklist before the first container arrives.
Listen to the Voice of Our Customers
We’re proud of what we’ve built — but what matters more is what our clients say. From small farms in Southeast Asia to large-scale feed mills in Europe and Africa, here are real stories of how RICHI’s equipment and service have made a lasting difference in daily production, profitability, and peace of mind.
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Services We Offer
From concept to commissioning, from a single part to a complete plant overhaul — RICHI walks with you at every step of your pellet production journey. We don’t just hand over machines; we deliver confidence.
Whether you’re troubleshooting a sudden jam on the cooling line, planning to double output next year, or simply needing a replacement ring die that fits perfectly, our team stays available — with practical answers, not empty promises. We’re here to make sure yours count, too.
RICHI Multi-series pellet mill for sale
Whether it is animal feed pellets or biomass fuel pellets, RICHI will give you the right solution to ensure efficient operation, high quality output and low cost production. Learn more about pelletizers and auxiliary equipment and how to create a complete and sustainable pellet production line.
SZLH Series
Feed Specialized pellet Mill
This full machine series is engineered to produce feed for livestock, poultry and aquatic animals. Hourly output spans 1 to 40 tons, and it matches production demands from small operators to big feed processing plants.
MZLH Series
Wood Biomass Fuel Pellet Mill
Equipped with arch-breaking hoppers and forced feeders, the series pellet mills effectively solve material bridging issues of fluffy wood materials, widely applied in industrial boilers, heating and biomass power generation.
CZLH Series
Straw Biomass Pellet Mill
The series pellet mills process straw, husk and alfalfa into biomass fuel or ruminant feed pellets. Fitted with dual anti-bridging screw feeders and high-torque 8-pole motors, it handles tough, high-moisture fibrous materials efficiently.
SPHS Series
Aquatic feed extruder
RICHI aquatic feed extruders manufacture floating, slow-sinking and sinking fish & shrimp feeds alongside various pet food. Available in single-screw and twin-screw versions, the full product line accommodates diversified feed formulas.
FZLH Series
Organic fertilizer pellet mill
The series pellet mills turns manure, straw and kitchen scraps into organic fertilizer pellets. Standard anti-bridging hoppers, forced feeders and low-compression rings prevent blockage of sticky, high-moisture raw materials.
MSZLH Series
eco Cat litter pellet mill
Designed for tofu and plant cat litter production, this series features stainless anti-bridging hoppers and variable-speed screws for sticky wet feedstock, producing flushable, well-clumping eco litter pellets.
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Who are we?
RICHI Manufacturer Co., Ltd., established in 1995, is a professional manufacturer integrating R&D, manufacturing, design and installation of complete sets of feed machinery engineering, complete sets of biomass pellet engineering, steel silo engineering and automation control.
Certifications & Honors
RICHI has obtained numerous international authoritative certifications, including CE, ISO9001, SGS, German TÜV, Russian RTN, and French BV, and holds 23 patents. The company has been recognized as a Henan Provincial High-Tech Enterprise, a Zhengzhou Municipal “Specialized, Refined, and Innovative” SME, and a member of the Henan Provincial International Trade E-commerce Association.
60,000㎡+
production base
23+
Patents obtained
30+
Years Of Experience
2000+
successful projects
Product System & Global Service
RICHI has developed a diverse and comprehensive product system, covering 15 major series and over 200 products, including feed pellet mills, wood pellet mills, organic fertilizer pellet mills, aquaculture extrusion extruders, and cat litter pellet mills. This system can comprehensively meet the needs of various feed production and biomass pellet processing.
Leveraging a comprehensive international marketing network, its products are sold in 131 countries and regions worldwide, with over 2000 projects implemented and annual exports exceeding 100 million RMB, serving customers globally.
